Q - What browsers are supported on your site?
A - We always recommends using the latest version
of either Microsoft's Internet Explorer (IE) or Netscape
which have been fully released
and are not in Beta or Pre-Release. We do our best to support
these main browsers in their version 4 and above, although
we recommend using IE 5 and above or Netscape 6 and above.
Our site is like an online application and relies heavily
on advanced scripting features which can sometimes not be
supported
by older browser versions.
Q - What about the new Mozilla browser, Netscape 7.0 and
AOL 7?
A - These three new browsers share the same engine
and we are in the process of making them compatible on our
site.
This will take a little bit of time to complete and fully
test, but weekly updates will add compatibility.
In the meantime you are welcome to browse the site with these
browsers, but some of the features may experience some incompatibilities.
So if you need to work on domain name maintenance, please
use another version of Netscape (like 6.2) or IE for better
reliability.
Q - I am running Internet Explorer 6 or AOL 6 or Netscape
6.1 or a newer version of these browsers and cannot log-in
to your site.?
A - These browsers have added some new privacy features,
which can make it difficult to log-in to our site. We are
working on a full fix for this issue.
In the mean time, you should be able to access your account
with these steps.
- From
your browser, go to:
- Tools
--> Internet Options.
- Click
on the Privacy settings Tab.
- Set
the slider to low.
- Click
OK.
Q - I can't log-in. When I try to log-in I just get sent
back to the log-in screen.
A - Please make sure that you have
cookies turned on. Q - How do I turn on Cookies in Internet Explorer v5.5 and
earlier versions?
- PC
- From
your browser, go to:
- Tools
--> Internet
Options.
- Click
on the Security settings Tab.
- Make
sure that the slider is set for medium.
- If
it is set on custom you can click the "Default
Settings" button
to reset these to the "medium" setting.
- Click
OK.
- MAC
- From
your browser, go to:
- Edit
--> Preferences.
- Double
click on the "receiving files" item
in the left window..
- Single
click on the sub-item named cookies.
- In
the right window, select the drop down
menu item named "never
ask" or "ask for
each site" (in
which case you will have
to accept the cookie when
prompted).
- Click
OK.
Q
- How do I turn on Cookies in Netscape?
- PC
and MAC
- From
your browser, go to:
- Edit
--> Preferences.
- Click
on "advanced" in
the left window (Netscape 6: double-click)
(Netscape 6.1: double click "Privacy
and Security" option).
- Netscape
6: click on the sub-menu item named "cookies".
- Select
the "accept all cookies
option" in the
right window.
-
Click
OK.
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